AES Rewinds Privacy Policy

This policy tells you the reasons why we at AES Rewinds might ask for your personal data. It will tell you how we look after your data and make sure we process it in accordance with the law. It will also
inform you how we will protect your rights as a data subject, and how you can exercise those rights.

Please be assured that AES Rewinds takes its data protection responsibilities very seriously and will
always process your data in accordance with the General Data Protection Regulation (GDPR).
To help us share industry knowledge, we may include links from our website to the websites of other
organisations.

Please note that we are not responsible for either the contents of these websites or
their data protection measures. Information you provide to these websites is not covered by this
privacy policy: we recommend that you exercise caution and review the privacy policies of the
websites in question before providing them with your personal data.

The personal data we collect

● Your name
● Your Company Name and Contact Details
● Your Telephone Number and Email Address
● Pump Station (and/or other relevant equipment) details, locations and history
● If you are applying for a job with us, we will also collect whatever information is offered on
your CV
AES Rewinds collects personal data for several reasons. These include:
● Named contacts in organisations, to allow us to deliver our regular service or maintenance
plans and emergency callout service
● Named contacts in companies who supply our spare parts and components
● Named contacts in companies we use for sub-contracting work
● Internal record keeping for invoice purposes
● Processing CVs as part of our recruitment procedures

In each case, you will be informed what your personal data is needed for at the point we collect it,
and how we will handle this data.
Please note, that in the case of recruitment, we may hold your data for the purposes of future
recruitment opportunities. We will provide information on this with both clarity and transparency in
respect of your privacy.

Why we hold personal data

The reasons we would like your personal data will be explained at the point we ask for it. There is a
variety of reasons for us processing personal data. These include:
● Internal record keeping for invoice purposes
● Setting up maintenance contracts

● Sending you information we think you may find interesting using the email address which you
have provided

Who sees personal data

Sometimes we need to work with third parties to allow us to deliver our services. These will usually
be specific to each site, and could include local district councils; the Environment Agency; companies
that provide a sub-contractor service to us, such as tanker companies; or those who supply our spare parts.

We also use third-party services such as website providers and Google, and these may require
access to some of your data. We may also need to share personal data with any purchaser or
prospective purchaser of the business (or part of it).

In every case, we shall ensure that third parties undertake to protect your data and act in accordance
with the GDPR.

How we keep personal data secure

AES Rewinds takes data security very seriously. We have put in place suitable physical, digital and
managerial procedures to make sure that your data is not lost, stolen, damaged or disclosed to any
unauthorised person or organisation.

How we will uphold your rights as a data subject

We will do our best to keep the data we hold accurate. If you spot any errors in the data we hold on you, please let us know and we will rectify them.

We won’t use your personal data for anything we haven’t already told you about. Unless obliged to
do so by law, or because we need to disclose personal data to exercise our legal rights, we won’t
share your data with anyone other than the organisations you have been told about. We won’t use
your data for any form of profiling or automated decision-making.
You can ask to see what personal data of yours we hold. You can also ask us to delete it or to tell us
not to use it for some of the purposes described in this policy. Where applicable, we can provide
your data to you in a portable digital format.
Please email us at sales@aesrewinds.com if you want to talk to us about our use of your personal
data, including:
● Notifying us of withdrawal of consent
● Requesting to see your data
● Requesting us to correct errors
● Objecting to one or more of the uses we make of your data
If you are unhappy with any aspects of how we use your personal data, you have the right to
complain to the Information Commissioners’ Office (www.ico.org.uk).